Sheraton New York Times Square Hotel

3.6 (2,920 reviews)

811 7th Avenue 53rd Street, New York, NY, 10019, United States   •  Weather:    •   Local Time:     •  Phone: 212-581-1000   •  Hotel Reservations: 888-627-7067

3.6

Upgrade to Sheraton Club

A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. And with extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at Sheraton Club.

"The room was excellent, Club level food and service were fantastic. All personnel were exemplary in their customer service."

Sheraton Club Guest Review

Newly Renovated Club Lounge
Newly Renovated Club Lounge Seating Area
Newly Renovated Club Lounge
Newly Renovated Club Lounge Seating Area

Enjoy Exclusive Benefits with Sheraton Club

Exclusive Access

Enjoy VIP treatment with private access to the Club lounge and preferred rooms. 

All Day Benefits

Help yourself to breakfast, evening hors d’oeuvres and a full range of business supplies and services.

Personalized Service

Relax knowing that Club Managers are on hand to help personalize your experience.

Sheraton New York Times Square Hotel Newly Renovated Club Lounge

Exclusive Access

Sheraton Club guests receive:

• Keyed access to a private Club lounge
• Open through 11:00 p.m. daily
• Private meeting space to gather with colleagues or just relax
• Guest rooms on a separate executive floor 
• Stunning views from Club lounge and guest room

All Day Benefits

Exclusive amenities in the Sheraton Club:
  • Daily breakfast for two
  • All-day snacks and beverages
  • Evening hors d’oeuvres
  • Starbucks® Coffee
  • Free WiFi
  • Business center services
Sheraton Club Breakfast
Sheraton Club Manager

Personalized Services

Sheraton Club Managers are available exclusively to Club and VIP guests.

Common requests include:

•  Arranging early check-in
•  Room preferences
•  Preferred dining and event reservations
•  Airport and local transportation
•  Printing, networking and technical support

“The VIP & Club Services Team is available exclusively for our VIP & Club guests. We are on hand to arrange any guest requests from room arrangements to dining engagements, to special moments that last a lifetime. With a touch of personalization, we allow our guests to experience an unforgettable stay that makes them feel home away from home.”
VIP & Club Services Manager

 

Please contact our VIP team via email for any requests you may have.


Lounge Details

  • The Club lounge is open through 11:00 p.m daily.
  • Continental breakfast served 6:30 a.m. – 10:0 a.m. Monday - Friday and 7:30 a.m. – 10:30 a.m. Saturday and Sunday. Includes fresh whole fruits, yogurt and steel-cut oatmeal with a selection of toppings, cereals, assorted pastries, hard-boiled eggs, juice, and coffee.
  • Snacks and beverages are available throughout the day.
  • Evening Hors d’oeuvres: served 5:30 p.m. – 7:30 p.m. daily. Includes a vegetable crudité with assorted dipping sauces, a cheese display with fresh fruits and crackers, and an antipasto salad.
  • Cash bar service available from 5:00 p.m. to 11:00 p.m. daily
  • Located on the lobby floor of our hotel near Times Square.

Take in stunning NYC views

Enjoy the view from our spacious Club Lounge. Take in panoramic skyline views of stunning New York City, including some of the city's most notable landmarks, including Central Park, Times Square, and the Hudson River.


SPG PLATINUM MEMBERS

Experience the best that Platinum membership has to offer, from complimentary Sheraton Club access to preferred guestrooms.


SPG GOLD AND PREFERRED MEMBERS

Gold & Preferred members may use Starpoints to upgrade their reservation to Sheraton Club.

Club Room Upgrade – 1,500 – 2,750 points per night

Club Suite Upgrade - 12,000 - 16,000 points per night


Relax like a #VIP

Share your Club moments with #SheratonClub and geotag us on Instagram for the chance to see your photo below.


Guest Reviews

Hear from our guests about their stay from 2,920 verified guest reviews

Authentic Reviews

68%of our guests
recommend this hotel

Randy20

Before we even arrived, Melissa Pacheco reached out to us to ask if we needed anything. Melissa is always helpful for anything we need in New York. The minute we walked in to the Sheraton, Chris at the front desk was just so great. Our room wasn't ready and Chris asked if we would like to go up to the club. Once in the club Tommy walked right up to us and said "Let me get you both something to eat or drink". Tommy like everyone else at the Sheraton knows and remembers my family. They even know what food and rooms we like and want.

Read More Reviews

3.6 /5

  • Room Comfort

  • Hotel Staff

  • Quality of Sleep

  • Facilities

  • SPG Recognition

  • Food & Beverage