Sheraton New York Times Square Hotel

3.7 (2,637 reviews)

811 7th Avenue 53rd Street, New York, NY, 10019, United States   •  Weather:    •   Local Time:     •  Phone: 212-581-1000   •  Hotel Reservations: 866-716-8134


Upgrade to Sheraton Club

A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. And with extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at Sheraton Club.

"The room was excellent, Club level food and service were fantastic. All personnel were exemplary in their customer service."

Sheraton Club Guest Review


Enjoy Exclusive Benefits with Sheraton Club

Exclusive Access

Enjoy VIP treatment with private, round-the-clock access to the Club lounge and preferred rooms. 

All Day Benefits

Help yourself any time of the day to breakfast, evening hors d’oeuvres and a full range of business supplies and services.

Personalized Service

Relax knowing that Club Managers are on hand to help personalize your experience.


Exclusive Access

Sheraton Club guests receive:

• Keyed access to a private Club lounge
• Open 24/7
• Private meeting space to gather with colleagues or just relax
• Guest rooms on a separate executive floor 
• Stunning views from Club lounge and guest room

All Day Benefits

Exclusive amenities in the Sheraton Club:
  • Daily breakfast for two
  • All-day snacks and beverages
  • Evening hors d’oeuvres
  • Starbucks® Coffee
  • Free WiFi
  • Business center services

Personalized Services

Sheraton Club Managers are available exclusively to Club and VIP guests.

Common requests include:

•  Arranging early check-in
•  Room preferences
•  Preferred dining and event reservations
•  Airport and local transportation
•  Printing, networking and technical support

“The VIP & Club Services Team is available exclusively for our VIP & Club guests. We are on hand to arrange any guest requests from room arrangements, to dining engagements, to special moments that last a lifetime. With a touch of personalization, we allow our guests to experience an unforgettable stay that makes them feel home away from home.”
Rinad AlKurdi, VIP & Club Services Manager


Please contact Rinad AlKurdi via email for any requests you may have.

Lounge Details

  • The Club lounge is open 24/7.
  • Continental breakfast served 6:30 a.m. – 9:30 a.m. on weekdays and 7:30 a.m. – 10:00 a.m. on weekends. Includes fresh whole fruits, yogurt and steel-cut oatmeal with a selection of toppings, cereals, assorted pastries, hard-boiled eggs, juice, and coffee.
  • Snacks and beverages are available throughout the day.
  • Evening Hors d’oeuvres: served 5:30 p.m. – 7:30 p.m. daily. Includes a vegetable crudité with assorted dipping sauces, a cheese display with fresh fruits and crackers, and an antipasto salad.
  • Cash bar service available from 5:00 p.m. to 11:00 p.m. daily
  • Located on the 44th floor of our hotel near Times Square, our Club Lounge boasts large panoramic windows overlooking 7th Avenue toward Times Square, Central Park and the Hudson River.

Take in stunning NYC views

Enjoy the view from our spacious Club Lounge. Take in panoramic skyline views of stunning New York City, including some of the city's most notable landmarks, including Central Park, Times Square, and the Hudson River.



Experience the best that Platinum membership has to offer, from complimentary Sheraton Club access to preferred guestrooms.


Gold & Preferred members may use Starpoints to upgrade their reservation to Sheraton Club.

Club Room Upgrade – 1,500 – 2,750 points per night

Club Suite Upgrade - 12,000 - 16,000 points per night

Relax like a #VIP

Share your Club moments with #SheratonClub and geotag us on Instagram for the chance to see your photo below.

Guest Reviews

Hear from our guests about their stay from 2,637 verified guest reviews

Authentic Reviews

71%of our guests
recommend this hotel


Our team chose Sheraton for annual customer meeting. Food was the best I've had at a hotel and then some, hotel banquet/catering staff were VERY responsive, front desk & housekeeping as well. It wasn't perfect - elevators VERY slow [full occupancy] and shower water pressure was so-so - but as close as you can expect short of paying $800+ for a 5* hotel.

Read More Reviews

3.7 /5

  • Room Comfort

  • Hotel Staff

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  • SPG Recognition

  • Food & Beverage